Quella Customer Reviews

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Based on 1126 reviews
77%
(868)
12%
(137)
5%
(53)
3%
(32)
3%
(36)
No good

The lights are rubbish for 30 pounds and to return them cost more than what I paid in postage.

Good bike

Not as as the video to put together but got their in the end. Enjoy riding it , pity I never waited 14 days as the price has dropped 50 quid.

J
Quella Rear Rack
Josh Ward
Doesn't fit Quella Nero

The rack doesn't fit the Quella Nero, I had to cut off some of the attachment near the rear axle to accommodate the axle nut before it would attach properly.

Varsity Edinburgh

Bought this bike for my son as he's off to university at errrr.... Edinburgh. My nephew had the Nero which was how I found out about the brand. The Edinburgh looks superb in the flesh. Delivered in 3 days. A great colour combo. I was so impressed with it I've ordered my own custom bike which should be coming though in the next month! If you are thinking about getting one, don't hesitate, just do it! Bikes are easy to put together if you have half a braincell.

Easy to use hardened lock

Top quality fixing bike

I've
Had some fixy bikes in my time. But this one is something special. Especially Add a seven gear hub. Which gives the extra help on a hill climb. Five stars guys keep up the good work.

K
Summer Accessory Bundle
Kevin McCormick
Fantastic service, great bike.

I bought the Quella Nero Cappuccino but there was a mix up with the wrong colour initially delivered. However when I called, Chris was fantastic and resolved everything with a mix of professionalism and humour and the error was completely resolved within 48hrs (wrong bike collected and new bike delivered). The bike itself is fantastic, and is already my go to for inner city travel. I can definitely recommend both the bikes and the company. Thank you.

Imperial, indeed.

A nice looking bike, very nice to ride, what’s not to like.

Solidly built but holes in wrong place

The rack feels well-built, and nicely designed to be adjustable, but the holes to attach at the rear dropout next to the wheel nut are in the wrong place (for my Quella Nero). There was too much metal below the hole, meaning it overlapped with the nut which holds the axle in place and so I couldn't tighten that bolt.
I swapped the rack for one on another bike, and the Quella rack fitted the other bike, but it is a shame that it won't fit on a Quella bike!

The Quella rack does fit on all our bikes.

Perhaps the compnent parts did not come or werem mislaid from your parcel? The components sent with the rack allow you to secure this to your rear frame stays so that it does not come into contact with your nut?

Contact us on sales@quellabicycle.com and we can sort this for you.

As described

Haven't used in inclement weather yet, but the fitting process was fairly easy. They aren't the longest, so I imagine there will still be a bit of spray in very wet roads. Because they are only fixed at one end they do bounce around, and I had to bend the attachment flange a bit to stop them rubbing on the tyre.

Great with inclement weather! They have to be plyable as if two rigid when they bend or come into impact they don't move back into shape and can cause issues with you riding. These guards are proving a treat with our customers especially as they allow for you to ride your Quella with larger tyres recommended upto a 32C (as the guards don't require fitting beneath the brake arch!)

Great bike, great saddle

Ordered this on line and the only negative I have is the sizing. I ordered a 54 but a 52 would have been more appropriate (I am 175cm) which would have been more comfortable and lighter. I bought the bike to get me back into road cycling, after an 8 year hiatus. For that it is great to build strength and speed. Looks ace.

My second bicycle from Quella. Love their work - and the service is kind and personal, with a real heart.

Easy to assemble with the Quella YouTube video. Relatively fast for a single speed and a smooth ride. V.happy with this bike

Gold wheels

Look great on my fixie build. Cheers

Stealth MK3

I purchased a Stealth MK3 through my cycle to work scheme, I had some upgrades that Quella sorted for me. The Bike is Awesome, we now have x 3 Quella Bikes in our Fleet and love them all.

p
Summer Accessory Bundle
philip de rycke

Great grift

Nero Courier Cappuccino Single-Speed Bike

Great bike for riding around town, smooth ride and the bikes pretty lightweight, great purchase and a received within 2-3 days of ordering via the cycle to work scheme, great customer service.

Great bargain

Great value wheels with inner tubes and tires ready fitted very quick delivery. Highly recommended

Beautiful bike

Perfect gear ratio, perfect bike, lightweight, comfortable. Chuffed overall with this.

Vegan Leather Bar Tape

Got this because I replaced the bullhorns with some drops and aero brake levers. Much easier to work with than I expected and keeps that retro vibe as well.

A
KMC Bike Chain
Anonymous
Single speed chain

Exactly as I expected it to be.

Great bike.

Does exactly what it says on the tin. Love it.

Light, sturdy and agile 👌

4 stars only because I find that the handle bar could be more comfortable however the bike was easy to assemble, it’s light, sturdy and agile.
Perfect on the road. Despite the single speed it’s pretty fast and fun.
Not sure how it would be going up hill but I guess it’ll require some leg strength.
The style is just spot on. I keep getting compliments about the look of it so if style is your thing this is the bike for you.

Quella Varsity Oxford

A fabulous bike. And an exceptional service and customer care from Quella.

And I'm a dithering old codger, coming up to 70 - living in hilly Devon - who should never, ever have bought a single gear bike.

But they are such great fun to ride. As in an exhilarating joy!

The gear ratio is a little high, for an out of condition old fool who last cycled 15 years ago - and the good people at Quella offered to send me a higher cog and adjusted chain to make riding a little easier for an old croc like me.

I needed my good old state pension to arrive to pay for the parts, so I kept to level surfaces. I should have waited.

Because a catastrophe struck - I pulled in to let a car pass on the narrow lanes, and as gently as I could began to push the pedal.

But managed to "pop" my knee.

It'll take months for the ligaments to fix themselves.

So now I'm still gazing with admiration at the gleaming machine knowing that I won't be able to ride it for ages. I'll then be too ancient to try!

I'm desperately trying to find someone who'll buy my "pride and joy" bike and let it do what it most wants - give the most enjoyment possible to the rider.

Wish me luck in finding a "Single Speed" devotee living in the steep hills of Devon!