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Marcus Edwards
Good customer service
Good customer service & support. All issues dealt with expediently.
Quella
Azz
Item as described
Item as described. Packaged secure and delivered safely and fast. Bonus - bought at bargain price. Haven't mounted/ used yet, bought mainly for sunnier weather. Cheers
Bone Saddle
Anonymous
Very nice bike for the money.....
I purchased the Limited Edition Custom Geared Nero - Phantom
61cm (Over 186cm) during the sale and for the price it is worth the money. I can't see £899.00 in it (which was shown as the usual price) but at the sale price of £399.00 I believe it was a fair package. Also came with some lights, a bike lock and a multi tool which I was very impressed with - really useful little tool for cycling and I used it to fine tune the bike on its first outing. The eight speed hub gear is very smooth and very useful and looks weather proof. Dereilleur gears get filthy and these hub gears are brilliant for commuting. I'm 6'3" and the bike size is good for me. I fitted some aftermarket full length mudguards onto the bike and they are fine. I hope to get four years winter use out of the bike and I will try to maintain it as best as I can so may rebuild it after that and upgrade some parts. Hope the wheels last as wheels on other bikes I've had in the price range (not Quella) have had issues with the spokes breaking and when they start going, they really go and I've had to replace the wheels. Ive done 200 miles on the bike so far and no issues to report so it's looking promising.
Limited Edition Custom Geared Nero - Phantom
Thomas
Couldn’t do enough to accommodate custom requests and gave quick advice
Couldn’t do enough to accommodate custom requests and gave quick advice.
Thank you
Quella
Robert Lovatt
Excellent Value
I ordered bike for collection ( Nero Stealth) as I live in France and not keen on paying import duties , I was dealt by Spencer who was very helpful ,also changed tyres to slightly wider and puncture resistant as will be riding along coastal paths . The bike itself is excellent value for money the gearing is ok it’s mostly flat here so no problems riding the finish on bike is good everything works well so would not hesitate in recommending Quella bikes ..
