First outing on my new Quella the bike has performed excellently well, very smooth to ride some subtle upgrades have been added rear 18T with chain protector anti-slip alloy pedals grippy Panaracer tyres. Quite simply highly recommended and preferred - Jess & Chris are extremely professional & friendly top notch service all-round & very highly satisfied!
Outstanding customer service, even over the Christmas holidays. Especially from Jess, very helpful and quickly resolved our problem (we had ordered the wrong sized frame) they arranged collection of bike and sent us the new frame we needed straight away. Not to mention the bike is stunning! Amazing work Team Quella! 👍🥰🚴♀️x
Great advice when contacting the company directly. Parts are competitively priced and easily available so no reason to seek out elsewhere.
Pretty good all round, packaged well, a bit of a variation in component quality (lower quality brake levers & bars). All assembled easily apart from one of the rear dropouts had to be opened out.
The rear wheel position adjuster screws definitely require lock nuts to prevent movement or loss.
'Traditionally built bicycles for any true genuine enthusiast classically elegant beautifully finished without the frills by dedicated enthusiasts what is there not to like about these superb value bicycles with bomb-proof Nexus hub gear and matched by an exemplary customer service experience second to none from the extremely helpful & friendly sales team of particular mention Jess/Chris whom made the whole experience very worthwhile throughout I simply cannot highly recommend enough A* '