First outing on my new Quella the bike has performed excellently well, very smooth to ride some subtle upgrades have been added rear 18T with chain protector anti-slip alloy pedals grippy Panaracer tyres. Quite simply highly recommended and preferred - Jess & Chris are extremely professional & friendly top notch service all-round & very highly satisfied!

Outstanding customer service, even over the Christmas holidays. Especially from Jess, very helpful and quickly resolved our problem (we had ordered the wrong sized frame) they arranged collection of bike and sent us the new frame we needed straight away. Not to mention the bike is stunning! Amazing work Team Quella! 👍🥰🚴‍♀️x

Great advice when contacting the company directly. Parts are competitively priced and easily available so no reason to seek out elsewhere.

Pretty good all round, packaged well, a bit of a variation in component quality (lower quality brake levers & bars). All assembled easily apart from one of the rear dropouts had to be opened out.
The rear wheel position adjuster screws definitely require lock nuts to prevent movement or loss.

'Traditionally built bicycles for any true genuine enthusiast classically elegant beautifully finished without the frills by dedicated enthusiasts what is there not to like about these superb value bicycles with bomb-proof Nexus hub gear and matched by an exemplary customer service experience second to none from the extremely helpful & friendly sales team of particular mention Jess/Chris whom made the whole experience very worthwhile throughout I simply cannot highly recommend enough A* '

This was really useful. Every thing I’d have bought to add to my bike for peace of mind. The pump could be better but that’s just my personal preference to have a chrome Lezyne for the complete retro look.

I had a great experience from start to finish. I had lots of questions and made a custom bike to suit all my needs. The lady who I was dealing with was excellent and I love the bike. Fully recommended! Thanks

Excellent quality and feels really comfortable. Would highly recommend.

Easy to fit , good price and most of all comfortable.

Work perfect. They were simple to fit and are quick and easy to adjust. They feel secure and definitely look good. A worthwhile and happy purchase.

Fantastic bike, solid and perfectly balanced. Runs smoothly and almost silently. It was an instant bond! Very happy. Many future miles to enjoy.
Excellent service, help and advice from Quella before, during and after sales. Many thanks, much appreciated.

Perfect!

H

I have now had my Quella Varsity Courier for a few week and have cover a little over 400km on it. Overall I have been very happy with it but with a few snags.

Firstly the snags. (I have some good comments to make after)

The Kenda tyres that are included with the bike are not great. On the plus side I had done my research before hand and was already aware of this however they were worse than expected. I got my first puncher much sooner than I normally would. Don’t get me wrong this could be bad luck so no drama but after swapping out for a new tube I noticed that the side wall of tyres were not great quality and were easy damaged the first time this have ever happened to me with any bike tyre. I was always going to swap these tyres out for a new set at some point (and had even purchased some in advance) but I thought I would get at least 800km before having to do this.

The second snag is the brake pad included. These were not great quality and have already worn down to “need to be replaced levels” that said if you ride the bike fixed gear (I ride single speed) there would be a lot less wear on them and my guess is you would get X5 the use I got from them.

These last Snag was the spokes. After only about 5 days of riding I had a spoke completely separate from the wheel and had to rescue the cap from inside the wheel and reconnect. You should always get you wheel spokes checked over once you have had a bike for a little bit as the bike “beds in” to make sure the spoke tension is good; but this was more than that. I details check reviled 22 loose spokes across both wheels. I got that sorted quickly via my local bike shop (you should do this even if you don’t have this issue) but I felt that maybe the wheel build before the bike was sent out could have been better.

The good stuff

My bike now has a new rubber, correctly tension spokes and a new set of brake pad on the way…. And it is brilliant. My morning commute is a mix of bike lanes and slow moving traffic and this thing has been great for it. The Bull Horn bar are great for helping you get up to speed quickly and helping you get up them hills. The bike is very good at getting in and around traffic and people with ease. I have been having so much fun on it.

I know I am ride this “as the edge of what most people would use it for and it’s still great…. if you want a great city centre bike with super low maintenance this would be amazing no matter if you are going to ride it fixed or single speed. This would also be a great bike if you like the idea of riding a Fixie but are not 100% sure if you are ready for it….. just setup as a single speed for your daily ride then switch to Fixie for the weekend until you are ready to go full Fixie. They have some great YouTube videos to support you getting the bike setup if you need it.

The bike looks great, rides great and is great…. It’s not perfect but no bike is…. The “SNAGS” I had were all basic issues to sorts and shouldn’t put you off, more just things to be aware of…. it is 100% worth pressing the buy button

Had to replace the chain, requested one for my 46/16 set up and without hesitation it was delivered. Result one very happy 61 year old bloke speeding around Leeds like the Olympian he believes himself to be!